Userreact help

Userreact lets the people who use your website report bugs and suggest ideas without leaving the page, with the page, browser, JavaScript errors and an optional screenshot attached. All with a simple code snippet.

• Frequently asked questionsShort answers about teammates, integrations, domains, data location, closing your account and what Userreact offers.
• Filing reports to GitHubConnecting GitHub, choosing a repository and labels, filing a report as an issue, and what the issue contains.
• Getting help and contacting supportThe in-app Help assistant, how to reach a person on the support team, and using these docs from your own AI assistant.
• Getting started with UserreactWhat Userreact is, creating an account during the beta, and the three steps to your first report.
• Identifying your usersSigning visitor identities with HMAC-SHA256 and your secret key, Laravel and Node.js examples, and email confirmation for unsigned visitors.
• Installing and opening the widgetThe install snippet, opening the widget from your own link or JavaScript, the floating button and language options.
• Plans and limitsThe free plan limits (1 site, 1 seat, 12 reports), what happens at a limit, and paid plans during the beta.
• Reports inbox and dashboardThe reports inbox, filters and statuses, the report page with context, screenshots and notes, and the dashboard.
• SitesAdding, editing, archiving and deleting sites; domains, accepted origins, widget settings and the public and secret keys.
• Slack and Element notificationsAnnouncing new reports in Slack or an Element (Matrix) room: setup, what the message contains, and warnings.
• TroubleshootingFixes for a missing widget, refused reports, missing reports, confirmation emails, identity signing and screenshots.
• What your visitors seeThe feedback form your visitors see, screenshots, what is captured and redacted, and the errors they can get.
• Your account, password and teamLogging in, resetting or changing your password, editing your profile, deleting your account, and team roles.